PRIVACY POLICY
Last updated: 11/11/25
1. Introduction
Welcome to digiwise.ie. At DigiWise we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and disclose your information when you visit or use the Website, contact us, or otherwise engage with our services.
By using our Website you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use or access our Website.
2. Who we are
DigiWise is an umbrella brand used by two independently registered sole traders:
- DigiWise (UK) – a sole trader registered in Northern Ireland (United Kingdom) and operated by Geoff Sloss.
- DigiWise (Ireland) – a sole trader registered in the Republic of Ireland and operated by Jackie O’Regan.
Both sole traders collaborate to deliver DigiWise workshops and services across the island of Ireland.
For the purposes of data protection law, each sole trader acts as an independent Data Controller for the personal data they process within their part of the DigiWise operations.
3. What personal data we collect
We may collect and process the following types of personal data:
Information you give us:
When you contact us (e.g. via our contact form, email or phone), subscribe to a newsletter, request a quote or service, we may collect your name, email address, telephone number, business name, job title, postal address and any other information you choose to provide.
Information we collect automatically:
When you visit the Website, we may automatically collect data such as your IP address, device/browser type, operating system, referral URL, pages you view, time of visit, and other standard web analytics information.
Cookies & similar technologies:
We use cookies and similar tracking technologies to enhance your experience, track usage and analytics, and for marketing purposes (see Section 7).
4. How we use your personal data
We use your personal data for the following purposes:
- Providing information, quotes, services or support you request.
- Managing our relationship with you (e.g. responding to enquiries, sending administrative communications).
- Sending marketing communications (where you have opted in or where permitted by law).
- Improving our Website, services and user experience.
- Meeting legal obligations (e.g. accounting, tax, regulatory).
- Pursuing our legitimate interests (e.g. service improvement, security), provided these do not override your rights.
5. Legal basis for processing
Under the GDPR, the lawful bases we rely on include:
- Consent (e.g. for marketing or non-essential cookies).
- Performance of a contract or steps at your request prior to entering a contract.
- Legitimate interests, balanced against your rights.
- Legal obligation.
6. Disclosure of your personal data (Revised)
It is not DigiWise’s policy to share customer personal data with third parties.
We will only disclose your personal data in the following limited circumstances:
1. Essential service providers
- We may share data with trusted suppliers who perform services strictly necessary for our operations (e.g., website hosting, email delivery, analytics).
- These providers act only on our instructions and must maintain confidentiality and security.
2. Legal or regulatory requirements
- We may disclose data if required to do so by law, regulation, legal process, or government authority.
3. Business continuity situations
- In the event of a merger, reorganisation, insolvency or similar restructuring event, personal data may be transferred where lawful and appropriate safeguards are in place.
4. With your explicit consent
- If you specifically request or consent to sharing your data with another party, we will do so only for that purpose.
We do not sell, rent or trade your personal data to any third party.
Where data is transferred outside the EEA, appropriate safeguards (e.g., Standard Contractual Clauses) will be applied.
7. Cookies & tracking technologies
We use cookies and similar technologies to collect information about how you use the Website, improve functionality and performance, and support marketing and analytics. Typical uses include recognising your browser, storing preferences, tracking usage, and measuring advertising effectiveness.
You can control or disable cookies via your browser settings, though this may affect some Website functionality.
8. Data retention
We retain personal data only for as long as necessary for the purposes for which it was collected, unless a longer period is required by law. When no longer needed, data is securely deleted or anonymised.
9. Security
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, misuse, alteration or destruction. However, no system is completely secure; we cannot guarantee absolute security.
10. Your rights
Under the GDPR and applicable Irish law, you may have the following rights:
- Access your personal data and request a copy.
- Request correction of inaccurate or incomplete data.
- Request erasure (“right to be forgotten”).
- Request restriction of processing.
- Object to certain processing (including direct marketing).
- Request data portability.
- Withdraw consent at any time (where relevant).
Requests may be submitted to us by email. We may require proof of identity.
You also have the right to lodge a complaint with the Irish Data Protection Commission or your relevant supervisory authority.
11. Children
Our Website is not directed at children under 16, and we do not knowingly collect personal data from them. If you believe a child under 16 has provided data, please contact us so we can delete it.
12. Changes to this Privacy Policy
We may update this Policy from time to time. The “Last updated” date reflects the latest version. Significant changes will be communicated via our Website or other appropriate means.
13. Contact us
If you have any questions, concerns or complaints regarding this Privacy Policy or our data practices, please contact us at:
We will respond in accordance with applicable law.